FAQ

(Frequently Asked Questions)

Welcome! This page is designed to help answer your most asked questions about printables and digital notes.

If you’re looking for a specific answer, press Ctrl+F (Windows) or Cmd+F (Mac) to search for a key word.

  • I want a certain sheet, but I can't find it anywhere. Can you make it?

    Yes, I can! I am currently accepting custom orders.

    To submit a custom order request click this link to go to Etsy and submit a custom order request. It can be a simple as an idea or as detailed as whatever specifics you include. I will work with you to make sure it’s something that’s right for you. Pricing varies depending on what the ask is (e.g., 1 sheet versus a custom 200+ page planner) but it would be comparable to what you see in my Etsy shop already.

  • I bought a listing on Etsy. How do I download it?

    Sometimes the Etsy website has a slight lag in processing certain types of payments, so you might have to wait up to 5 minutes after payment is complete. Usually it’s faster, though! After that, go to your Purchases Area and find the order. To the right of it there will be a download link!

    If that doesn’t work, it’s possible you might have purchased as a guest, meaning it is only downloadable from the email you received at check-out. If you’re having an issue with this, first check your email for the download link, then contact me on Etsy to discuss a resolution.

  • I want to use these sheets on my iPad or tablet. What apps should I use?

    I personally recommend Good Notes or Notability, but you could use any app that allows you to import PDFs!

    If you want to use these on a tablet, though, I definitely recommend getting a stylus like an Apple Pencil.

  • I want to print these sheets. What type of paper should I use?

    You can use regular 20 lb (74 gsm) printer paper if you want! This is great for everyday sheets that don’t need to last forever. But if you want something a little more high quality to last the whole semester, like a planner, I would recommend 24 lb (105 gsm) paper so that the paper is sturdier and you can’t see through the paper (regular printer paper is pretty thin!).

    As for the size of the paper, most of my printables are optimized for US Letter or A4 sheets. Some are also available for US Half Letter or A5. If you are looking for a different size, please contact me on Etsy.

  • I printed a sheet and the colors doesn't look like the picture. What's wrong?

    Due to variations in individual printers and current ink levels, colors can look different when printed out (e.g., gray being too light if you’re running out of black ink). If this is the case, first check your ink levels or consider recalibrating the color settings on your printer. This help information can be found on the manufacturer website for your printer (e.g., HP).

    If you tried those things and they still look wrong, reach out to me! I can modify the files to print differently.

  • I bought your sheets, so I can do anything I want with them, right?

    No, not exactly.

    All of my sheets, unless explicitly stated other wise, are for personal use only. You can buy them as a gift for your friend so long as you purchase one listing per gift. However, your purchase does not give you the right to distribute, remake, or resell my product files for any reason under any circumstances without purchasing a commercial license.

    Refer to the legal disclaimer included when purchasing my products for more detailed information.

Other questions?

If you have a question that wasn’t answered here, feel free to send me a message!